{"id":4393,"date":"2025-03-26T09:02:50","date_gmt":"2025-03-26T09:02:50","guid":{"rendered":"https:\/\/www.vanoo5.nl\/?post_type=product&#038;p=4393"},"modified":"2025-04-22T12:05:51","modified_gmt":"2025-04-22T12:05:51","slug":"2b_agressie","status":"publish","type":"product","link":"https:\/\/www.2bskilled.nl\/en\/product\/2b_agressie\/","title":{"rendered":"2B_Agressie"},"content":{"rendered":"<h2>E-learning: Dealing with Aggression<\/h2>\n<p>Do you, as an employer or employee, want to learn how to better deal with aggressive behavior in the workplace? Our interactive e-learning Dealing with Aggression offers practical tools and insights to respond professionally, safely and calmly in challenging situations. Whether it is a customer conversation, an incident with a colleague, or an unexpected escalation, this training helps you to deal effectively with emotions and apply de-escalation techniques.<\/p>\n<h3>What will you learn in the e-learning Dealing with Aggression?<\/h3>\n<ul>\n<li>Effective communication techniques to neutralize aggressive behavior and prevent escalation.<\/li>\n<li>Recognizing different types of aggression and how to adapt your response to them.<\/li>\n<li>De-escalation techniques and tactics to respond confidently in stressful situations.<\/li>\n<li>Practical scenario exercises with examples from various sectors, so that you can immediately apply your new skills in practice.<\/li>\n<\/ul>\n<h3>Why choose our e-learning?<\/h3>\n<ul>\n<li>Flexible and accessible: Learn where and when it suits you, at your own pace.<\/li>\n<li>Suitable for all sectors: Whether you work in healthcare, retail, transport or services, the training is tailored to your work environment.<\/li>\n<li>Directly applicable knowledge: You will learn skills that can be directly applied in the workplace, both for individual situations and team-oriented approaches.<\/li>\n<\/ul>\n<h3>Who is this training intended for?<\/h3>\n<p>This training is for employers and employees who work in customer-facing roles, risky environments or regularly deal with challenging situations. Dealing with Aggression helps you to act confidently and professionally, thus contributing to a safe and respectful workplace.<\/p>\n<p>Would you like to receive more information about this? Please contact us.<\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"product-col\">\n<ul>\n<li><img decoding=\"async\" src=\"\/wp-content\/uploads\/slider_icons-winkelen.svg\" \/>Interactive and varied<\/li>\n<li><img decoding=\"async\" src=\"\/wp-content\/uploads\/slider_icons-winkelen.svg\" \/>Registration and progress monitoring in LMS<\/li>\n<li><img decoding=\"async\" src=\"\/wp-content\/uploads\/slider_icons-winkelen.svg\" \/>Available in 12 languages<\/li>\n<li><img decoding=\"async\" src=\"\/wp-content\/uploads\/slider_icons-winkelen.svg\" \/>Incl. exercise with practical scenarios<\/li>\n<li><img decoding=\"async\" src=\"\/wp-content\/uploads\/slider_icons-winkelen.svg\" \/>Customization possible for your company<\/li>\n<\/ul>\n<\/div>\n","protected":false},"featured_media":4927,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"product_brand":[],"product_cat":[73],"product_tag":[],"class_list":["post-4393","product","type-product","status-publish","has-post-thumbnail","product_cat-e-learning-en","first","instock","virtual","taxable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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